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Privacy & Cookies Policy

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Life Coaching Solutions takes your privacy seriously and will only ever use your personal information to provide the coaching services you have requested from us. We will contact you by email, text or phone to arrange coaching sessions and to offer coaching support where appropriate. We will never share your information with anyone else.

We may occasionally contact you by email about other coaching services offered by Life Coaching Solutions that we think may interest you.

We will keep records of your contact information for the purposes of arranging appointments and invoicing. Personal information may be recorded in your session notes where this contributes to the coaching process. You have a right to see the information we hold about you at any time.

Contact information is stored electronically on password protected computers and in secure cloud-based accounts. Paper records are stored in secure storage and never taken from the consulting premises.

Your data will be stored for 5 years from the date your coaching ends after which all electronic data will be deleted and paper files will be shredded.

If at any time you wish to remove your agreement to our storing your data please contact us on admin@lifecoachingsolutions.co.uk.

If you have any concerns about the way your data is being stored or used you can contact ICO Scotland on 0303 123 1115.

How we use cookies

We use Google Analytics to monitor visitors to our site to better understand how they use it. This information is used to improve your customer experience. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services.

The following cookies are used on this site:

Cookie Name Cookie Purpose
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_gat
These are cookies set by Google Analytics to track how you use this site. The data collected is entirely anonymous and used by us to determine ways to improve your experience in using this website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.
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This site runs on WordPress and these are cookies set when you leave a comment on a blog post. The cookies are set for your convenience so you don’t need to retype your details next time you leave a comment. They use hashed data to protect your details and each cookie expires 1 year after they’re set. More information on WordPress cookies can be found here.
cookie_notice_accepted This cookie is set when you click to accept our Privacy and Cookie Policy. This is set for your convenience in order to save your preferences.
Social media sharing If you share any our content with your friends on social media sites, such as Facebook and Twitter, these sites may set cookies on your device. We don’t control these cookies so please check the privacy policies of these third-party sites for information about these cookies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made 07/05/2018.